Privacy Policy

TEK BROKR - NO MORE WASTED TIME

At TekBrokr ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our platform.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: Name, email address, company name, job title, and password when you create an account
• Feedback Data: Information about business inefficiencies, process bottlenecks, and improvement suggestions you submit through our platform
• Project Information: Details about recommended projects, budget requirements, and vendor preferences
• Communications: Messages, support requests, and other correspondence with us

1.2 Information We Collect Automatically

• Usage Data: Pages viewed, features used, time spent on the platform, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to improve your experience (see Section 6)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Platform Operation: To provide, maintain, and improve TekBrokr's services
• Feedback Analysis: To aggregate and analyze business inefficiency data for decision makers
• Vendor Matching: To connect your organization with appropriate technology vendors based on identified needs
• Communication: To send service updates, respond to inquiries, and provide customer support
• Analytics: To understand usage patterns and improve our platform
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Within Your Organization

• Feedback and inefficiency reports are shared with designated decision makers within your organization
• Project recommendations and vendor proposals are accessible to authorized team members

3.2 With Technology Vendors

• When you approve a project for vendor tendering, relevant project details are shared with participating vendors
• Vendors only receive information necessary to prepare proposals and bids

3.3 Service Providers

• Cloud hosting providers (data storage and processing)
• Email service providers (communications)
• Analytics services (platform improvement)
• Payment processors (if applicable)

3.4 Legal Requirements

• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS)
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection and privacy
• Incident response procedures for data breaches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Portability

• Request a copy of your personal data in a structured, machine-readable format
• Access your account information and feedback history at any time

5.2 Correction and Update

• Update or correct inaccurate personal information through your account settings

5.3 Deletion

• Request deletion of your account and associated personal data
• Note: We may retain certain information for legal compliance or legitimate business purposes

5.4 Opt-Out

• Unsubscribe from marketing emails using the link in each message
• Disable cookies through your browser settings (may affect functionality)

5.5 Data Restriction

• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests

6. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how users interact with TekBrokr
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into usage patterns and platform performance

You can control cookies through your browser settings. Disabling certain cookies may limit platform functionality.

7. Data Retention

We retain your personal information for as long as:

• Your account is active
• Necessary to provide our services
• Required for legal, regulatory, or compliance purposes
• Needed to resolve disputes or enforce our agreements

After account deletion, we may retain anonymized or aggregated data for analytics purposes.

8. International Data Transfers

TekBrokr operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Compliance with applicable data protection frameworks

9. Children's Privacy

TekBrokr is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice within the platform

Your continued use of TekBrokr after changes become effective constitutes acceptance of the updated policy.

12. Legal Basis for Processing (GDPR/UK GDPR)

For users in the European Economic Area and United Kingdom, we process your personal data based on:

• Contract Performance: To provide the services you've requested
• Legitimate Interests: To improve our platform, prevent fraud, and ensure security
• Legal Obligations: To comply with applicable laws and regulations
• Consent: For marketing communications and non-essential cookies (where required)

13. Contact Us